PRE ORDERS TERMS
PRE ORDER TERMS AND CONDITIONS
-If you have purchased an item with us whilst the item was on pre order, you will only be entitled to a refund if the item has been significantly delayed in arriving to our HQ. ( 2+weeks after expected shipment date)
-Under no other circumstances will you be issued a refund or be entitled to an order cancelation for a pre ordered item before dispatch.
- If you purchase an item on pre order along with an already in stock item, your whole package will be sent once the pre ordered items arrive to HQ. If you wish to have your packages sent separately, you will be asked to pay another flat rate of $10 for shipping. Please contact us via email if you wish to organise this.
Please see RETURNS AND EXCHANGES page for more info if you wish to exchange or return your pre ordered items after its arrival.
If you have any other questions please feel free to reach out.
Please email firstname.lastname@example.org with your concern.
A staff member will assist you shortly.