DOMESTIC AUSTRALIA

 FREE SHIPPING ON ORDERS OVER $150.00

STANDARD SHIPPING - All orders placed will be dispatched within two business days. All orders are shipped via Australia Post.

A active tracking number will be sent via email once your order has been dispatched.

Standard Shipping is a $12.00 flat rate with a 3 - 7 day delivery time frame..

 

EXPRESS SHIPPING - All orders placed using Express Shipping will be dispatched within one business day of purchase using Australia Post. 

A active tracking number will be sent via email once your order has been dispatched. 

Express shipping is a $15.00 flat rate with a 1 - 3 delivery time frame. 

 

NEW ZEALAND -

EXPRESS SHIPPING - All orders are shipped express via Australia Post 

A active tracking number will be sent via email once your order has been dispatched.

AUS POST STANDARD $15.00 - Delivery up to 14 days from dispatch 

AUS POST EXPRESS $20.00 -  Delivery up to 7 days from dispatch. 

 

All dispatch time frames may be delayed if your goods where purchased the day of a launch of a new collection or restock.

 

 INTERNATIONAL SHIPPING

 

Please note, International shipments may incur an additional import duties & tax fee. This is completely out of our control & the receiver (you) will be 100% liable to cover these added fees upon delivery to your countries customs department. Please read more about this on our Import tax & duties sector.

 

** if your destination does not have an express option, and you would like to get a express quote, please send us a email and we will assist you further. 

  

UNITED STATES + CANADA 

 SHIPPING - All orders are shipped express via Australia Post 

A active tracking number will be sent via email once your order has been dispatched.

 AUS POST Standard $28.00 - Delivery up to 14 days from dispatch - please note, use this as a guide only -  delivery time frames can vary due to airport / plane schedules. 

 

 

EUROPE 

 SHIPPING - All orders are shipped via Australia Post 

A active tracking number will be sent via email once your order has been dispatched.

AUS POST Standard  $35.00 -  Delivery up to 14 days from dispatch - please note, use this as a guide only -  delivery time frames can vary due to airport / plane schedules. 

 

ASIA 

SHIPPING - All orders are shipped via Aus Post 

A active tracking number will be sent via email once your order has been dispatched.

AUS POST STANDARD  $30.00 -  Delivery up to 14 days from dispatch - please note, use this as a guide only -  delivery time frames can vary due to airport / plane schedules. 

 

THE REST OF THE WORLD 

SHIPPING - All orders are shipped via Aus Post

A active tracking number will be sent via email once your order has been dispatched.

AUS POST STANDARD $45.00 -  Delivery up to 14 days from dispatch - please note, use this as a guide only -  delivery time frames can vary due to airport / plane schedules. 

 

All dispatch time frames may be delayed if your goods where purchased the day of a launch of a new collection or restock. 

 

LOST OR STOLEN PARCELS 

Banks Basics will take zero responsibility for lost or stolen packages once a tracking number has been provided for your order. If your order has been significantly delayed we suggest contacting Australia Post for all domestic & international orders. 

Under no circumstance will Banks Basics be held accountable. 

 

INTERNATIONAL CUSTOM DUTIES & TAXES

Due to the rules and regulations on parcel entry into certain countries, customs and airport taxes may be added to your order upon delivery. 

This is something that is completely out of our hands as parcels are randomly selected whilst undergoing customs inspections. Banks Basics  will hold no accountability on the extra cost for the goods to clear customs. 

Banks Basics uses an automated packing system, therefore all packing list pricing will match the RRP paid for each item - under no circumstance will we lower the packing list price. 

If the receiver ignores or refuses these extra payments the package will be automatically sent back to Banks Basics, and you will be emailed to repay for shipping. 

Under no circumstance will you be eligible for a refund based on the above mentioned.

 

USA TARIFF CHARGES  

Banks Basics products are 99% of the time produced in Bali, Indonesia. Any items manufactured in Indonesia, are tariff-free entering the United States. 

For items that we may produce in China, this will be clearly advertised in the product description of the items on www.banksbasics.com

This is at the customers discretion to purchase these items, and by doing so will be 100% responsible for paying any tariff charges on these China made items. 

 

FURTHER ASSISTANCE 

For further assistance, please contact - 

hello@banksbasics.com